Solution Advisor

Responsibilities

• Provide comprehensive post-sales onboarding assistance to ensure customer production readiness and long-term adoption
• Lead solution workshops to identify requirements and develop prescriptive strategies
• Configure and demonstrate the RegScale platform for customers
• Work with ecosystem partners on integrations and digitizing frameworks
• Develop and provide customer training for successful platform utilization
• Capture and relay customer requirements to the Product team
• Assist the Customer Success team with increasing platform utilization and expansion
• Provide technical responses to customer inquiries, including support for RFPs, RFIs, and SOWs

Requirements

• Ability to explain complex concepts to both business and technical stakeholders
• Understanding of at least one GRC framework (NIST 800-53, FedRAMP, ISO 27001, SOC2 Type 2, NIST CSF, etc.)
• Excellent communication and interpersonal skills
• Deep understanding of SaaS products, deployment processes, and cloud-based technologies
• Minimum of a Bachelor’s Degree and 4 years of experience, or Master’s Degree and 3 years of experience
• 4 years of experience as a compliance practitioner or in cybersecurity/GRC SaaS professional services, customer success, or related roles
• Willingness to travel up to 25%
• Must be a US Citizen

Preferred Qualifications

• Familiarity with Python or C# for scripting and API integrations
• Cybersecurity and/or GRC Certifications
• Experience working with U.S. Federal Civilian customers or federal compliance frameworks

About the Company

RegScale is a continuous controls monitoring (CCM) platform that helps organizations automate and scale their security, risk, and compliance programs.