Software QA Engineer

Responsibilities

• Design, develop, and execute test plans and test cases to validate product functionality, performance, and customer use cases
• Define test strategies and provide clear project status, risk assessments, and schedule updates to management
• Build, configure, and maintain lab environments to validate a variety of product configurations and solutions
• Collaborate with engineering, automation, and performance teams to improve test coverage and efficiency
• Leverage test automation and AI-assisted testing tools to enhance quality and productivity
• Identify, document, track, and drive resolution of defects throughout the development lifecycle
• Prepare test reports and communicate quality results to project stakeholders

Requirements

• 5+ years of professional experience
• Minimum 2 years testing VoIP, networking, and application-based solutions
• Experience developing and executing automated tests
• Familiarity with generative AI and AI-assisted development or testing tools
• Experience working in Linux environments
• Ability to install, configure, and maintain test lab environments
• Proven ability to create clear, organized, and comprehensive test plans, test cases, and test scripts
• Strong written and verbal communication skills

Preferred Qualifications

• BS in Electrical Engineering, Computer Science, Computer Engineering, or a related technical field
• Basic Linux administration skills
• Experience testing iOS and Android applications
• Experience with customer support or troubleshooting technical solutions
• Familiarity with database administration and management

About the Company

Ooma empowers people to connect in smarter ways through powerful cloud-based communication experiences. They provide VoIP phone services and smart home security solutions for both small businesses and residential customers.