Software Engineering Manager

About the Company

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, and MoneyLion. We deliver award-winning cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users worldwide.

Responsibilities

• Coordinate schedules and milestones with cross-functional stakeholders and clients
• Assign, review, and guide the work of software engineers while monitoring team capacity and delivery
• Analyze development workflows, establish priorities, and resolve performance breakdowns
• Identify and champion AI-assisted developer tooling such as GitHub Copilot or Cursor
• Uphold principles of fairness, transparency, and safety when evaluating and shipping AI systems
• Guide the team's use of LLMs and prompt engineering, ensuring model outputs are reliable
• Oversee the integration of LLM APIs into production systems and define evaluation frameworks
• Anticipate and mitigate AI risks including hallucination, data privacy, and model drift

Requirements

• BS in Computer Science, Computer Engineering, or equivalent experience
• 10+ years of full-time software engineering experience
• 5+ years of Agile development experience including team leadership or management
• Demonstrated experience shipping AI-powered features in production environments
• Experience with RESTful API design and microservices architecture
• Proficiency with source code control and release management (Jira, Git/GitHub)
• Experience with CI/CD pipelines and DevOps practices
• Experience with cloud platforms (Kubernetes, Azure, AWS, or Google Cloud)
• Experience with NoSQL technologies (MongoDB, DynamoDB, Redis)
• Experience with Ruby, Java, or React
• Experience with self-service support technologies like help-center search or chatbots