Software Engineer, Agent

Responsibilities

• Design and deliver production-grade AI agents that are mission-critical and drive revenue
• Drive the Agent Development Life Cycle (ADLC) from initial pilot through deployment and iteration
• Partner with large enterprises and startups to build AI agents that transform business operations
• Collaborate with research, product, and platform teams to shape the future of the core platform
• Prototype new tools and features based on direct customer feedback

Requirements

• Experience building and scaling end-to-end production systems
• Strong technical problem-solving skills in ambiguous environments
• High agency and a builder/tinkerer mindset
• Ability to work directly with customers to solve real-world problems
• Excellent communication skills for technical and non-technical audiences
• Fluency in Arabic

Preferred Qualifications

• Experience building or deploying AI/LLM systems in production
• Experience as a founder or founding engineer
• Familiarity with eval frameworks, agent tooling, RAG pipelines, and prompt engineering
• Proficiency with React, TypeScript, or Go
• Experience interfacing with customers or leading technical projects with external stakeholders

About the Company

Sierra is creating a platform to help businesses build better, more human customer experiences with AI. Founded by Bret Taylor and Clay Bavor, the company is guided by values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.