Social Service Manager

Responsibilities

• Oversee the daily operations of Railton House residential programs, ensuring compliance with accreditation standards and Correctional Services Canada requirements.
• Lead, recruit, train, and supervise front-line residential support and kitchen staff, providing ongoing coaching and performance evaluations.
• Manage program budgets, expenses, and financial reporting to ensure effective resource utilization.
• Monitor and support client-focused programs including Positive Lifestyles, Community Readiness, and Client After-Care.
• Coordinate property maintenance, building improvements, and renovations within established budget guidelines.
• Serve as Chair of the Health and Safety Committee and develop comprehensive fire safety and disaster plans.
• Assist clients in identifying community services and practical solutions for successful reintegration into the community.

Requirements

• Post-secondary degree, certificate, or diploma in Social Sciences or Administration.
• Minimum of 3 years of related experience in social services or financial program management.
• Proven supervisory or management experience with the ability to lead and motivate teams.
• Valid NS Class 5 Driver’s License with a satisfactory driver’s abstract.
• First Aid/CPR Certification.
• Non-violent crisis intervention training.
• Ability to pass Reliability Status clearance and a vulnerable sector background check.

Preferred Qualifications

• Experience with case management and working with offender populations.
• Knowledge of community-based resources and experience networking with government or social service agencies.
• Proficiency with MO Suite or similar computer-based management programs.

Benefits

• Competitive salary range based on experience.
• Health and dental benefits.
• Paid vacation and sick time.
• RRSP opportunities.
• Opportunities for continuous learning and career advancement.

About the Company

The Salvation Army is a faith- and values-based organization that has served people in need across Canada and Bermuda for over 130 years. We provide essential services including food, clothing, and shelter, while supporting individuals facing unemployment, addiction, and family challenges. We are committed to a culture of hope, service, dignity, and stewardship.