Social Media Specialist

Responsibilities

• Support the execution of a comprehensive organic social media strategy aligned with Vonage’s brand narrative and business objectives.
• Manage day-to-day organic social activity across platforms including LinkedIn, X (Twitter), Instagram, and Facebook.
• Own social media calendar management including planning, scheduling, and publishing content.
• Write compelling, platform-native social copy in fluent, high-quality English that reflects Vonage’s tone of voice.
• Ideate and develop engaging, insight-led content tailored to different audiences and channels.
• Partner with Communications, Events, Brand, and Content teams to source and optimize content for social distribution.
• Support the boosting of organic content to targeted audiences to expand reach and engagement.
• Track, analyze, and report on social performance to continuously optimize content and strategy.

Requirements

• Bachelor’s degree in Marketing, Digital Marketing, Communications, or a related field.
• 4+ years of experience in organic and/or paid social media roles.
• Strong proficiency in written and spoken English, with exceptional social copywriting skills.
• Proven ability to ideate and create engaging, high-performing social content.
• Deep understanding of organic social media best practices, platform nuances, and audience engagement strategies.

Preferred Qualifications

• Experience managing B2B social media channels, ideally within a global organization.
• Familiarity with social media management tools like Hootsuite and project management platforms like Monday.com.
• Experience boosting organic content and working with paid amplification strategies.
• Strong project management and organizational skills.

Benefits

• Unlimited Discretionary Time Off
• Private Medical Insurance
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Opportunity to be reimbursed for conferences and professional training
• Three Paid Volunteer Days a year
• Maternity and Paternity Leave

About the Company

Vonage is a global cloud communications leader. We help brands accelerate their digital transformation through fully programmable-based unified communications, contact center solutions, and communications APIs.