Social Media Coordinator

Responsibilities

• Coordinate with social media and marketing leads to create and organize compelling content across multiple brands
• Write creative captions and select assets that align with the unique voice of each brand
• Develop detailed social calendars and proposals for concerts, branded shows, and festivals
• Schedule and execute social posts across various platforms upon approval
• Coordinate asset distribution for internal departments including merchandise, nightclubs, and record labels
• Partner with the Headliner Experience team to monitor customer service inquiries and social feedback
• Create social reports and summaries recapping on-sales, events, and major announcements
• Support social and marketing teams with on-site duties at live events and festivals

Requirements

• Bachelor’s Degree in Marketing or a related field
• 2+ years of experience in social media marketing and customer service
• Deep understanding of electronic music, festival culture, and the live music space
• Proficiency with social media platforms including Facebook, Instagram, TikTok, and YouTube
• Experience using management tools such as HootSuite, TweetDeck, or Sprinklr
• Basic knowledge of Adobe Photoshop, GIF creation, and other content creation apps
• Ability to work on-site at concerts and festivals, including holidays, evenings, and weekends
• Ability to tolerate loud noise levels and varying temperature climates while working on-site

About the Company

Insomniac produces some of the most innovative, immersive music festivals and events in the world. From the world’s largest dance music festival, Electric Daisy Carnival, to thousands of club nights and concerts annually, Insomniac captivates fans across five continents through state-of-the-art production and unparalleled fan interaction.