Social Media & Community Manager

About the Company

BJAK builds superior application platforms globally with the mission of creating successful businesses while contributing positively to society. We developed the first and leading insurance platform in Southeast Asia, currently serving over 8 million users across the region.

Responsibilities

• Execute social media and community strategy across Instagram, TikTok, YouTube, X, LinkedIn, and Facebook
• Manage daily content publishing, scheduling, and optimization
• Engage with audiences by responding to comments, messages, and community discussions
• Collaborate with copywriters, designers, and video teams to deliver high-quality content
• Track and monitor social media performance, engagement, reach, and sentiment
• Support integrated marketing campaigns, product launches, and brand initiatives
• Monitor brand mentions and coordinate with Customer Support to address inquiries or complaints

Requirements

• Bachelor’s degree in Marketing, Communications, or a related field
• 3–6+ years of experience in social media management, community management, or digital marketing
• Hands-on experience managing brand or corporate social media accounts
• Strong understanding of social media platforms, content trends, and analytics tools
• Excellent communication and storytelling skills
• Ability to manage multiple priorities in a fast-paced environment

Benefits

• Competitive remuneration
• High-impact role with regional exposure
• Fast-growing tech-driven company
• Collaborative and supportive team culture
• Flat structure where ideas and execution matter