Social Intelligence Manager

Responsibilities

• Lead the use of data as a story, translating complex analytical work into actionable recommendations
• Develop unique social intelligence outputs including brand tracking, crisis monitoring, and audience segmentation
• Interpret business challenges to develop measurement plans, goals, and KPIs
• Create visually engaging dashboards using tools like Sprinklr, Brandwatch, or Tableau
• Act as a key player in new briefs and represent the agency's social intelligence expertise
• Mentor Social Intelligence Analysts and foster a culture of excellence
• Provide guidance on global dashboard setup, reporting, taxonomy, and tagging governance

Requirements

• 8+ years of experience in data and analytics
• Proven experience managing social intelligence across multiple markets
• Deep expertise with social intelligence tools (e.g., Sprinklr, Brandwatch, YouScan)
• Proficiency in data visualization platforms (e.g., Google Data Studio, Tableau, Power BI)
• Strong understanding of statistical methods and cross-channel marketing analytics
• Excellent communication skills for presenting to C-suite executives

About the Company

Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas for 75 years. It operates through Borderless Creativity, collaborating across over 120 offices in nearly 90 countries to deliver creative solutions that drive impact for clients and communities.