Social Analyst

Responsibilities

• Manage day-to-day engagement across brand social platforms like Facebook and Instagram
• Deliver strategic 1:1 interactions aligned with brand tone of voice
• Monitor and escalate potential risks, issues, or sensitive conversations
• Own publishing through Sprinklr and native platforms ensuring calendar accuracy
• Monitor social conversations, sentiment, and cultural trends using listening tools
• Identify emerging themes, risks, and opportunities across brand and category discussions
• Analyze performance data to uncover actionable insights for optimization
• Maintain real-time dashboards to provide visibility on campaign performance
• Translate performance metrics into clear insights and recommendations

Requirements

• 3–6 years of experience in social media, community management, or digital analytics
• Experience using social management and listening tools, preferably Sprinklr
• Strong analytical skills with the ability to translate data into insights
• Strong written communication skills aligned with brand tone of voice
• High attention to detail and ability to manage multiple priorities

About the Company

Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since it was founded 75 years ago. It is a global agency network recognized for creative excellence and effectiveness.