SOC Analyst - Tier 1

Responsibilities

• Provide continuous 24x7 security monitoring of customer and enterprise environments through shift-based operations.
• Monitor and analyze security events from SIEM platforms, IDS/IPS, EDR tools, firewalls, and cloud security platforms.
• Perform initial event validation, classification, and prioritization to distinguish legitimate threats from false positives.
• Conduct first-level triage of security alerts and manage incident tickets within approved platforms.
• Escalate validated incidents to Tier 2 teams with complete investigation details and accurate documentation.
• Maintain accurate records of investigations, observations, and shift handovers to ensure operational continuity.
• Follow approved SOC procedures, playbooks, and compliance standards to meet customer and NCSC requirements.

Requirements

• Bachelor's degree or intermediate diploma from a recognized institution.
• At least 6 months of practical cybersecurity experience.
• At least one valid NCSC-approved SOC certification (e.g., CSA, GSOC, GCIA, CTIA, Blue Team Level 1, or Cisco CyberOps Associate).
• Familiarity with SIEM consoles, alert triage, and SOC monitoring workflows.
• Foundational knowledge of networking and operating systems.
• Willingness to work rotating shifts in a 24x7 environment.

Preferred Qualifications

• Prior internship or junior SOC experience.

About the Company

ZainTECH is a leading technology provider dedicated to delivering innovative digital solutions. We pride ourselves on a culture built on collaboration, innovation, and uncompromising integrity, focusing on customer-centricity and ethical excellence in everything we do.