SME Account Manager

Responsibilities

• Oversee a global portfolio of SME accounts to ensure smooth renewals and client satisfaction
• Drive year-over-year revenue growth through renewals and upselling opportunities
• Manage a high-volume sales pipeline via calls and emails
• Qualify inbound and internal leads based on budget, need, and authority
• Conduct consultative discovery to position relevant products and solutions
• Lead pricing discussions and renewal negotiations
• Convert qualified leads into new customers through the full sales cycle

Requirements

• Minimum of 2 years in customer-facing roles
• Excellent English proficiency (written and verbal)
• Strong communication and negotiation skills
• Ability to thrive in a fast-paced, high-volume environment
• Team-oriented mindset and collaborative approach

About the Company

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.