SMB Account Executive

Responsibilities

• Consult with existing class-based customers to understand goals and recommend appropriate software tiers and tools
• Proactively initiate customer outreach via calls, emails, and demos to drive upsell opportunities
• Build and maintain a personal sales operating rhythm to consistently exceed revenue targets and reduce churn
• Deliver compelling product demonstrations and business recommendations tied to customer outcomes
• Manage sales pipeline and opportunities within Salesforce to track activity and progress
• Forecast monthly and quarterly results with high accuracy and consistency

Requirements

• 1+ years of professional sales experience, ideally within SaaS or the health and wellness industry
• Experience using CRM tools, with a preference for Salesforce
• 1+ years of experience preparing and presenting customer business reviews or packaged proposals
• Strong consultative selling and discovery skills
• Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Outlook)
• Excellent written and verbal communication skills with the ability to present to executive-level stakeholders

About the Company

Playlist is building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. Through brands like Mindbody and ClassPass, we empower businesses and individuals to make meaningful, real-world connections through cutting-edge technology.