Site Reliability Specialist

Responsibilities

• Collaborate with service teams to define and maintain SLOs and SLIs
• Design and implement automation solutions to improve operational efficiency and service reliability
• Document technical solutions and support their integration into internal platforms and services
• Ensure technical solutions align with quality standards, engineering practices, and IT guidelines
• Work closely with development, infrastructure, and platform teams to improve operational consistency
• Support observability practices including monitoring, logging, alerting, and incident management
• Participate in root cause analysis and continuous improvement initiatives following service incidents
• Optimize deployment processes and operations through automation and infrastructure improvements
• Support the evolution and maintenance of cloud environments and services
• Share knowledge and contribute to service reliability initiatives

Requirements

• Experience in infrastructure engineering, automation, and DevOps practices
• Knowledge of GitLab and GitLab CI/CD for deployments and automation
• Proficiency in programming and scripting languages such as Python, Bash, and Go
• Experience with Terraform, Infrastructure as Code (IaC), and Kubernetes (K8s) in public cloud environments (AWS or Azure)
• Familiarity with configuration management tools like Ansible or Chef
• Experience with observability and monitoring platforms such as Prometheus and Grafana
• Interest in AI-assisted engineering tools like GitHub Copilot or Claude Code
• Ability to collaborate effectively with technical and non-technical partners