Site Reliability Engineer

About the Company

Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions. A bootstrapped, profitable company, Plaud is pushing the boundary of human–AI intelligence through a hardware–software combination.

Responsibilities

• Ensure reliability and performance of Plaud.ai’s AI products at scale
• Lead incident response and continuous reliability improvement
• Build automation to reduce toil and improve system resilience
• Partner with product and engineering teams on reliability design
• Improve observability and operational maturity

Requirements

• 8+ years in SRE, Infra, or Platform Engineering roles
• Strong experience with cloud platforms (AWS/GCP/Azure)
• Hands-on with Kubernetes and distributed systems
• Experience in on-call rotation and incident management
• Proficient in at least one programming language (Go, Python, Java)

Preferred Qualifications

• Experience supporting AI/ML or data-intensive platforms
• Knowledge of SLO/SLA frameworks
• Experience in fast-growing or global products
• Exposure to multi-region systems
• Strong written and verbal communication

Benefits

• Employee Stock Ownership Plan (ESOP)
• Access to best-in-class AI tools
• Choice of top-spec laptops and high-performance workstation setups
• Annual company offsites and team events
• Comprehensive medical insurance and WICA coverage