Site Reliability Engineer

Responsibilities

• Contribute to defining and refining SLOs, SLIs, and error budgets
• Implement infrastructure automation and reduce operational toil using IaC, scripting, and CI/CD pipelines
• Build and maintain observability tooling including metrics, logs, tracing, and alerting
• Identify issues and implement changes that enhance system scalability, performance, and resilience
• Contribute to incident response and blameless postmortems
• Support the optimization of AWS and/or Azure cloud environments for reliability and cost efficiency

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field or equivalent experience
• 0-4 years of production experience in Azure and/or any major cloud platform
• Familiarity with SLOs, incident management, and reliability engineering practices
• Proficiency with Infrastructure as Code tools such as Terraform or Ansible
• Proficiency with scripting languages like Python, Bash, or PowerShell
• Experience with monitoring/observability platforms like Datadog or similar

Preferred Qualifications

• Experience with Docker and Kubernetes
• Knowledge of CI/CD pipelines including Jenkins and Git-based workflows
• Linux/Windows administration skills
• Experience with cloud cost optimization and performance testing

About the Company

Paradigm is a software company transforming the way that the residential, construction & building product industries operate across the globe. Powered by Builders FirstSource, Paradigm is building the future of how homes are designed, estimated, and built through modern software engineering and AI-powered innovation.