Site Reliability Engineer

About the Company

Mercor's mission is to organize human intelligence to power the AI economy. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Mercor is a profitable Series C company valued at $10 billion.

Responsibilities

• Own reliability and production safety for core shared services and customer-facing systems
• Partner with infrastructure leadership to define SRE priorities, reliability standards, and production safety roadmap
• Repair and improve production system structure for stability, resource efficiency, and observability
• Introduce and champion modern SRE practices such as incident response, postmortems, and SLIs/SLOs
• Collaborate with leverage engineering and applied AI teams to ensure sustainable growth
• Represent SRE best practices internally to help teams onboard onto production safely and scalably

Requirements

• 5+ years of SRE experience (15+ years overall experience preferred)
• Experience doing true SRE work across multiple roles or companies
• Deep familiarity with Google-style SRE practices including error budgets and reliability vs. risk trade-offs
• Proven success operating large-scale distributed production environments
• Strong collaboration skills and ability to drive cultural change around reliability
• Ability to work in high-intensity, high-availability environments

Preferred Qualifications

• Experience as a founding SRE or early SRE hire standing up practices from scratch
• Hands-on experience in the AWS ecosystem
• Experience with Kubernetes
• Proficiency with modern IaC tooling such as Terraform or Spacelift

Benefits

• Bi-annual performance bonus structure
• Generous equity grant vested over 4 years
• Up to $15k Relocation bonus
• $10K housing bonus for living within 0.5 miles of the office
• $1.5K monthly stipend for meals
• Free Equinox membership
• $200 monthly laundry reimbursement
• $200 monthly personal wellness reimbursement
• Health, Dental, and Vision insurance