Site Reliability Engineer

Responsibilities

• Be an embedded member of a Scrum team, participating in planning, refinement, reviews, and retrospectives
• Use AI-powered tools to enhance system reliability, operational efficiency, and developer productivity
• Design, build, and operate reliable, scalable cloud infrastructure supporting platform and product services
• Apply AI-assisted analysis to monitoring, alerting, and observability data to detect, predict, and prevent incidents
• Define and maintain SLOs, SLIs, and error budgets to guide reliability decisions
• Collaborate with software engineers to embed reliability and AI-driven automation into the software development lifecycle
• Lead and participate in incident response, root cause analysis, and postmortems
• Automate operational tasks and reduce toil through AI-enabled and traditional automation approaches
• Contribute code for building reliability tooling, automation, and integrations using AI-assisted development practices

Requirements

• 4+ years of experience in SRE, DevOps, or similar roles
• Strong understanding of cloud-native and distributed system architectures
• Hands-on experience with cloud platforms (AWS preferred)
• Experience with infrastructure-as-code and automation tools (e.g., Terraform, CI/CD pipelines)
• Strong background in Linux, networking, and system operations
• Experience supporting production systems at scale
• Experience using AI-assisted tools for coding, debugging, or operational analysis

About the Company

Florence software advances cures by helping the world’s most important research sites do their best work. Their solutions are used by over 30,000 research teams in 70 countries to accelerate the pace at which new medicines get to market.