Site Reliability Engineer

About the Company

At Enterpret, we are building the customer intelligence platform that helps companies like Notion, Canva, Perplexity, Wispr Flow deeply understand their customers and make better product decisions. We process and analyze massive amounts of unstructured customer feedback across support tickets, surveys, conversations, reviews, and product signals.

Responsibilities

• Manage and improve AWS-based infrastructure and services
• Operate and improve containerized workloads running on ECS and EKS
• Build and maintain CI/CD workflows using GitHub Actions
• Improve cloud security, governance, access controls, and compliance
• Design and implement cost-efficient cloud architecture
• Build internal tooling and self-service workflows to improve developer productivity
• Evaluate and adopt AI-powered engineering tools to improve efficiency
• Monitor infrastructure health and participate in incident response

Requirements

• 3-4 years of experience in SRE, DevOps, Platform, or Infrastructure Engineering
• Strong hands-on experience with AWS services
• Experience with ECS and/or EKS
• Familiarity with Docker and containerized deployments
• Experience building CI/CD pipelines using GitHub Actions
• Experience with Infrastructure as Code (Terraform or CloudFormation)
• Understanding of networking, IAM, and cloud security best practices
• Proficiency in scripting with Python, Go, or similar languages

Preferred Qualifications

• Exposure to ClickHouse OSS or ClickHouse Cloud
• Experience with observability platforms like CloudWatch, Grafana, or Prometheus
• Familiarity with AWS cost optimization practices
• Experience building internal developer platforms or self-service tooling
• Exposure to AI-powered developer tools and operational automation