Site Automation Lead

About the Company

Fulfil is redefining the grocery supply chain through advanced robotics and automation. Backed by world-class investors and led by a seasoned team, we are building high-speed grocery fulfillment systems.

Responsibilities

• Monitor daytime performance and conduct health checks of robotic automation systems
• Perform Tier-1 troubleshooting, triage issues, and complete minor interventions
• Act as the on-call technical and operational escalation point for partner teams
• Make real-time decisions balancing system uptime, safety, and production needs
• Track and report reliability metrics to achieve uptime goals
• Own scheduling, team coordination, site preparedness, and operator skill development
• Communicate system behaviors and findings to robotics, firmware, software, and product engineering teams
• Participate in structured testing, validation, and rollout of new features and hardware

Requirements

• Experience in robotics, automation, industrial equipment, or technical field support
• Strong mechanical and electrical aptitude with hands-on hardware experience
• Safety-first mentality adhering to OSHA guidelines
• Ability to explain complex system behavior simply
• Proficiency using dashboards, logs, and diagnostic tools
• Open availability from May through November

Preferred Qualifications

• Exposure to warehouse automation, robotics platforms, or PLCs
• Familiarity with Linux, telemetry tools, or firmware process flows
• Experience supporting deployments, pilots, or commissioning
• Experience with Slack, Jira, or Excel