Showroom Operations Coordinator

Responsibilities

• Provide end-to-end operational coordination and execution support for a global portfolio of showroom environments
• Support showroom readiness for client visits, events, and presentations to ensure brand integrity
• Coordinate relocations, including packing, installation, vendor logistics, and site readiness
• Manage refresh, repair, and maintenance programs, including tracking work orders and vendor activity
• Coordinate furniture mockups, product installations, and logistics for sales and design teams
• Support asset management processes for furniture, technology, and appliances, including reuse and recycling
• Coordinate with vendors and internal stakeholders to manage scheduling, service performance, and budgeting
• Maintain operational documentation, SOPs, and asset records within SharePoint and other tracking systems

Requirements

• Associate's degree in business, facilities, operations, hospitality, or a related field
• 2+ years of experience in operations coordination, facilities support, or showroom/retail environments
• Proficiency in Microsoft Office (Outlook, Teams, Excel, PowerPoint, SharePoint)
• Strong organizational, planning, and time-management skills
• Experience with vendor coordination and managing service providers
• Ability to communicate clearly with cross-functional internal and external partners

Preferred Qualifications

• Bachelor's degree in a relevant field
• Experience supporting multi-site operations or regional/global programs
• Working knowledge of facilities operations and basic AV/IT readiness
• Experience with Salesforce or similar CRM/tracking systems

Benefits

• Medical, Prescription Drug, Dental, and Vision insurance
• Health Savings Account (HSA) and Dependent Day Care Savings Account (DDSA)
• Life, Disability, and Other Insurance Plans
• Paid Time Off, including Vacation and Parental Leave
• 401(k) retirement plan
• Holidays and special associate perks

About the Company

MillerKnoll is a collective of design brands coming together to remake modern for the 21st century. Our purpose is design for the good of humankind, striving to build a more sustainable, equitable, and beautiful future for everyone.