Showroom Consultant

Responsibilities

• Assist showroom customers in evaluating needs, guiding product choices, and closing sales
• Develop and build strong relationships with designers, builders, and architects
• Provide customers with fast, reliable proposals and accurate delivery dates
• Meet or exceed monthly sales and gross profit targets
• Enter orders and proposals into the system and maintain proactive customer communication
• Investigate and resolve customer issues, including payments and returns
• Maintain up-to-date product documentation and showroom display materials
• Generate sales through promotional activities and ensure safety compliance

Requirements

• High school diploma or equivalent; college or university degree is an asset
• Minimum of two years of customer service or sales experience, preferably in plumbing, kitchen, or bathroom showroom sales
• Valid driver's license and clean driving record
• Ability to acquire deep product knowledge and suggest appropriate solutions
• Knowledge of kitchen and bathroom design trends
• Proficiency in Microsoft Office suite
• Strong communication, relationship building, and project management skills
• Ability to learn and use order processing software
• Average mathematics skills

Preferred Qualifications

• Previous experience with plumbing, kitchen, or bathroom showroom products
• Experience with Infor or M3 software

About the Company

With over 115 years of experience, EMCO Corporation is a leader in the wholesale distribution of plumbing, HVAC, waterworks, and building industry products. We support residential, commercial, and infrastructure projects across Canada.