Showroom Consultant

Responsibilities

• Assist showroom customers in evaluating needs, guiding product choices, and closing sales
• Develop and build strong relationships with designers, builders, and architects
• Provide customers with fast, reliable proposals and accurate delivery dates
• Meet or exceed monthly sales and gross profit targets
• Enter orders and proposals into the system and maintain proactive communication with clients
• Investigate and resolve customer issues, including payments and returns
• Maintain up-to-date product documentation for customers
• Generate showroom sales through promotional activities and maintaining display materials
• Comply with all safety regulations within customer facilities and the profit center

Requirements

• High school diploma completed; college or university degree is an asset
• Minimum of two years of experience in customer service or sales, preferably in plumbing, kitchen, or bathroom showroom sales
• Valid driver's license and clean driving record
• Ability to acquire deep product knowledge and suggest appropriate solutions
• Knowledge of kitchen and bathroom design trends
• Proficiency in Microsoft Office suite
• Exceptional customer service and verbal communication skills
• Strong relationship-building skills with clients, suppliers, and teammates
• Project management skills and ability to use order processing software
• Basic mathematics skills

Preferred Qualifications

• Previous experience or knowledge of products sold in plumbing, kitchen, or bathroom showrooms

About the Company

With over 120 years of experience, EMCO Corporation is a leader in the wholesale distribution of plumbing, HVAC, waterworks, and building industry products. We support residential, commercial, and infrastructure projects across Canada.