Shop Mitarbeiter

Responsibilities

• Provide friendly and competent consultation to customers and passengers at the FlixShop in Dortmund
• Sell tickets and inform customers about the various Flix offerings
• Ensure smooth operations and passenger coordination before bus departures
• Support passengers with the check-in process
• Distribute informational materials such as flyers and magazines to buses
• Actively contribute to a positive on-site customer experience and help improve operational processes

Requirements

• Availability for a full-time position (40 hours per week)
• Previous experience in customer service, retail, airport operations, or similar fields
• Fluency in German; English proficiency is a plus
• Proficiency with PC, internet, and email communication
• Service-oriented, communicative, and professional personality
• Ability to remain calm and organized during stressful moments

Benefits

• Travel perks including 12 free Flix travel vouchers plus 12 discount vouchers for friends and family
• Flexible working models with fixed shift plans to support work-life balance
• Health and wellbeing support through free coaching and therapy sessions via OpenUp
• Learning and development opportunities including paid training, language courses, and mentoring
• Corporate discounts via Urban Sports Club, Deutschlandticket, and a corporate benefits portal

About the Company

Flix is a leading mobility provider that uses a technology-driven approach to make travel more accessible, sustainable, and affordable. We foster a culture of trust and personal responsibility, offering a dynamic environment where team members can grow and shape the future of mobility.