Shisha Supervisor

Responsibilities

• Supervise the preparation and serving of shisha to ensure quality and consistency
• Train and mentor shisha staff on proper techniques, safety, and hygiene standards
• Monitor and maintain cleanliness and sanitation of shisha equipment and lounge areas
• Manage inventory of shisha flavors, charcoal, accessories, and cleaning supplies
• Ensure compliance with health and safety regulations related to shisha preparation and service
• Provide excellent customer service, assisting guests with flavor selection and addressing concerns
• Enforce lounge policies, including age restrictions and safety protocols
• Coordinate with management on promotional activities, special events, and customer feedback
• Maintain a welcoming and relaxing environment for guests

Requirements

• Previous experience in shisha or hospitality service
• Knowledge of shisha flavors, preparation techniques, and safety procedures
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to work in a fast-paced environment and handle multiple tasks
• High attention to detail and cleanliness
• Flexibility to work evenings, weekends, and holidays as needed

Benefits

• Competitive Salary
• Shared Accommodation Provided
• 30 Days Annual Leave with Leave Salary
• Residence Visa and Health/Medical Insurance
• One Duty Meal/Food Provided per Shift
• Two-Way Air Ticket Every 2 Years
• One Day Off per Week

About the Company

Emirates Park Zoo is a premier destination in Abu Dhabi, dedicated to providing unique wildlife experiences and engaging guest services.