Shipping/RMA Coordinator

Responsibilities

• Process and follow up on open RMA orders
• Coordinate with production, purchasing, warehouse, shipping, and accounting to close orders
• Manually load or unload RMA orders from pallets, skids, or lifting devices
• Process changes in the INFOR ERP system
• Confirm quality checks and documentation completion
• Communicate with vendors regarding replacements or credit notes
• Assist in the purchase process including sourcing, quotations, and order monitoring
• Maintain accurate files for pricing and order confirmations

Requirements

• Minimum 2+ years of experience in Warehouse or Shipping
• Valid forklift certification
• Ability to handle heavy lifting up to 50lbs
• Access to a reliable vehicle for travel between sites
• High school graduate (technical post-secondary training preferred)
• Previous RMA experience in a manufacturing environment preferred

About the Company

IEM builds innovative electrical distribution systems and delivers world-class solutions for complex power needs. With over 75 years of experience, they provide critical infrastructure for dynamic global markets.