Shipping Operations & Fulfillment Coordinator

Responsibilities

• Execute daily order fulfillment activities, including order processing, picking, packing, and shipping preparation for overnight delivery
• Manage inventory by restocking, organizing, and forecasting demand to meet growth projections
• Manage relationships with shipping partners, vendors, and suppliers
• Identify opportunities to centralize shipping and streamline fulfillment through collaboration with internal stakeholders
• Develop Standard Operating Procedures (SOPs) for the Shipping Operations & Fulfillment team
• Maintain high quality assurance accuracy to drive customer NPS and CSAT scores

Requirements

• 2+ years of experience in Consulting or Project Management
• Strong written and oral communication skills
• Proficiency with Google Suite
• Proven track record of being self-sufficient, resourceful, and meeting KPIs
• Ability to work full-time on-site in our Dallas, TX office

Preferred Qualifications

• Experience in Logistics Operations or Supply Chain management
• Experience using Salesforce
• Experience working with agencies or BPOs
• A "builder" mindset with the ability to think in systems and solve complex problems

About the Company

CloudTrucks is a virtual trucking carrier serving the multi-billion dollar trucking industry. We provide solutions that help truck drivers operate with greater efficiency, increase their revenue, and offload business complexity. We are scaling rapidly to become an industry-defining business.