Shipping Coordinator

About the Company

Felix Pharmacy is a fully Canadian-owned and operated mail-order pharmacy located in Port Coquitlam, British Columbia. Our model is built around a strong focus on delivering safe, efficient, and patient-centred care.

Responsibilities

• Support the Pharmacy team with packaging and labelling of prescriptions for daily courier pickup
• Keep records of shipping supplies and promotional materials and re-order as needed
• Provide tracking updates to users and manage returned packages or transit delays
• Maintain communication with the customer service team and escalate issues
• Perform administrative, clerical, and ad-hoc tasks as required

Requirements

• High school diploma, GED, or equivalent
• 18+ years of age
• Remarkable attention to detail regarding packaging, labelling, and inventory
• Exceptional verbal and written communication skills
• Ability to work effectively in a team environment
• High level of flexibility and adaptability
• Commitment to Health & Safety procedures
• Fluency in English

Benefits

• Comprehensive benefits package including health and dental coverage
• Predictable, steady work schedule