Shipping Clerk

Responsibilities

• Prepare daily order schedules and distribute to warehouse staff
• Collaborate with warehouse to address shipping errors and discrepancies
• Address delivery-related issues such as late shipments, shortages, and damaged products
• Prepare paperwork for freight claims and arrange for credit or reshipment
• Process transactions including payments and credits
• Service customers via telephone, email, mail, and in-person
• Respond to inquiries regarding products, shipping, and warranty
• Support the outside sales team to ensure customer satisfaction
• Assist dealers and customers with parts or installation inquiries

Requirements

• Proficiency in MS Office Suite (Word, Excel, Outlook)
• Strong administrative, organizational, and time management skills
• Ability to work in a fast-paced, demanding environment
• Customer-focused attitude with professionalism
• Strong attention to detail and follow-up skills
• Excellent communication and interpersonal skills

Benefits

• Medical, dental, and vision benefits starting day 1
• 401k
• Paid Time Off (PTO) and paid holidays
• FSA and life insurance
• LTD and STD
• EAP and discount programs
• Tuition reimbursement and professional development

About the Company

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America.