Shipping and Receiving Coordinator

Responsibilities

• Provide responses to customer inquiries including pick-ups, schedules, and product orders
• Dispatch vehicles on pre-set routes for CSRs daily
• Build and print daily routes for drivers including shipping documents, route sheets, and barcode labels
• Dispatch drivers for extra or missed pick-ups and ensure routes are balanced
• Assist Customer Service with route changes and rescheduling
• Monitor operations and work of Customer Service Reps
• Review driver paperwork including VCR and logbooks
• Debrief drivers in accordance with written SOPs
• Complete consolidated manifests for trailer shipments
• Oversee maintenance of DOT Log Files and Vehicle Condition Reports

Requirements

• High School diploma or GED
• 1+ years of administrative support experience
• Proficiency in Microsoft Excel
• Attention to detail in documentation

Preferred Qualifications

• Experience with Salesforce, Preview, SPAK, or Steriwise
• Experience with CORE or Intelligent Document Processing (IDP)
• Experience in hazardous waste management
• Understanding of the waste management industry
• Ability to manage customer SLAs and relationships

Benefits

• Comprehensive health, dental, vision, and life insurance
• Paid time off, including sick leave and vacation
• Tuition reimbursement and paid volunteering
• 401(k) plan participation