Shipping and Receiving Associate

Responsibilities

• Coordinate domestic and international shipments, including packaging, documentation, and carrier scheduling
• Support movement of robotic systems, surgical supplies, and investigational products
• Receive, inspect, unload, and organize incoming shipments
• Maintain accurate inventory records and manage transactions within ERP systems
• Keep shipping, receiving, storage, and staging areas organized, safe, and efficient
• Partner with cross-functional teams including Engineering, Supply Chain, Manufacturing, and Clinical Operations
• Coordinate inventory replenishment and distribution of robot components, consumables, and tooling
• Support logistics infrastructure planning for new facilities, including layouts and material flow
• Identify process improvements and implement scalable logistics solutions
• Develop and maintain SOPs, training materials, work instructions, and logistics documentation
• Support warehouse optimization, asset tracking, inventory audits, and equipment disposition
• Safely operate forklifts, pallet jacks, and other material handling equipment

Requirements

• High school diploma or GED
• Valid driver's license
• Ability to lift or move items weighing up to 50 lbs
• Ability to operate standard warehouse equipment (e.g., forklifts, pallet jacks, hand trucks)
• Strong organizational skills with attention to detail and follow-through
• Ability to multitask and adapt quickly in a fast-paced startup environment
• Comfortable working cross-functionally with technical and operational teams

Preferred Qualifications

• Prior experience in shipping, receiving, warehouse operations, inventory management, or logistics coordination
• Experience supporting clinical, medical device, robotics, or highly regulated operations
• Forklift certification
• Familiarity with DOT and international shipping standards, including dangerous goods shipping/IATA
• Experience with inventory management systems, ERP software, or third-party shipping platforms
• Experience developing SOPs, documentation, or training materials
• Demonstrated reliability, initiative, and problem-solving ability in hands-on environments
• Comfort navigating ambiguity and evolving operational priorities in a startup setting

Benefits

• Medical, dental, and vision insurance through a PPO plan
• Paid holidays
• Commuter benefits
• Meals provided
• Equity (RSUs)
• 401(k) plan
• Parental leave
• Flexible time off

About the Company

Neuralink is creating devices that enable a bi-directional interface with the brain to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world.