Shift Supervisor

Responsibilities

• Support the Store Manager in overseeing daily thrift store operations and routine tasks
• Interact with customers and donors in a positive, friendly, and courteous manner
• Process donations by loading, unloading, sorting, packing, pricing, and storing items
• Complete customer transactions accurately, including cash and debit sales
• Maintain store appearance through cleaning, dusting, mopping, and organizing displays
• Monitor store security and assist with inventory reconciliation and cycle counting
• Act as a Team Lead for Store Associates in the absence of the Store Manager
• Ensure a safe work environment by complying with Health & Safety regulations

Requirements

• High school education or equivalent
• Two years of experience in a store or warehouse environment
• Ability to lift and carry up to 30 lbs frequently without assistance
• Strong interpersonal and communication skills
• Ability to work in a team environment and handle interpersonal conflict professionally
• Ability to undergo applicable background checks

About the Company

The Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. As a faith- and values-based organization, we provide necessities such as food, clothing, and shelter, while supporting those experiencing unemployment, addiction, and family challenges. We are a diverse team of purpose-driven professionals dedicated to our mission of hope, service, dignity, and stewardship.