Shift Supervisor

Responsibilities

• Provide leadership to ensure outstanding customer service and meet financial goals
• Support the Assistant Store Manager in day-to-day operations and team motivation
• Supervise team activities, transaction processing, and cash handling in the absence of management
• Ensure compliance with federal, state, and local regulations
• Coach Customer Service Representatives on transaction accuracy and compliance
• Resolve customer complaints and support community marketing efforts
• Assist with managing schedules, cash, and store audits

Requirements

• Minimum of one year of management experience in hospitality, financial services, retail, or restaurant industries
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays
• Strong verbal and written communication skills
• Ability to stand for extended periods and lift up to 15 lbs
• Fluency in English

Preferred Qualifications

• English/Spanish bilingual skills

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Vacation time
• Opportunities for advancement
• Ongoing training

About the Company

PLS is a leading retail provider of financial services, operating over 200 financial service centers across 12 states. We focus on People, Location, and Service to provide convenient and transparent financial products to our customers.