Shift Manager

Responsibilities

• Lead production shifts to ensure high machinery efficiency, product quality, and optimization of material and labor costs.
• Organize, facilitate, and control all shift activities to achieve required production standards.
• Train and develop team members through upskilling, demonstration assessments, and maintaining skill matrices.
• Enforce food safety, quality, and hygiene standards, including "clean as you go" principles and Good Manufacturing Practices (GMP).
• Minimize waste and downtime by utilizing technical knowledge of machinery and processes.
• Manage staffing, scheduling, and crisis management on the shop floor to meet business needs.
• Troubleshoot mechanical, pneumatic, and electronic issues to provide diagnoses and perform simple repairs.

Requirements

• Bachelor's degree and 2 years of leadership experience, OR 5 years of supervisory/management experience, OR 2 years of US Military leadership.
• Strong mechanical aptitude and troubleshooting skills through root cause problem-solving.
• Proficiency in Microsoft Office.
• Ability to work extended days, weekends, and flexible shifts as required.
• Willingness to work in a factory environment with varying temperatures (cold, wet, or warm).
• Must be at least 18 years of age.

Preferred Qualifications

• Experience in food processing, packaging, or a food manufacturing environment.
• Experience with Quality standards and Good Manufacturing Practices (GMPs).
• Experience in Continuous Improvement environments (Lean manufacturing or Total Productive Maintenance).
• Background in maintenance, supply chain, or inventory control.

About the Company

Dreyer's Grand Ice Cream is a leader in the ice cream industry, boasting a portfolio of powerhouse brands including Häagen-Dazs, Drumstick, Dreyer’s, Edy’s, Skinny Cow, and Outshine. As part of Froneri, we are a global pure-play ice cream leader committed to innovation, quality, and accelerated growth.