Shift Leader

About the Company

Pizzeria Sophia is a modern Italian restaurant celebrating warm, comforting classics with a chef-driven approach to pizza, pasta, antipasti, and cocktails. Part of the Banff Hospitality Collective, we offer a curated, intimate dining experience in the heart of Banff National Park.

Responsibilities

• Ensure smooth running of restaurant service in assistance to the GM and AGM
• Liaise between Front of House (FOH) and Back of House (BOH) teams
• Handle customer concerns and complaints professionally
• Manage all FOH team members to set up the restaurant for successful service

Requirements

• ProServe certification
• Previous serving and bartending experience
• Excellent communication skills
• Flexible schedule availability
• Strong work ethic and positive team player attitude
• Legal eligibility to work in Canada

Preferred Qualifications

• Previous supervisory experience

Benefits

• 35% discount on food, wine, and sake at all BHC venues
• Health benefits plan available after 6 months
• Opportunities for growth across 17 unique venues
• Fun staff events including outdoor activities and holiday parties