Shift Leader

Responsibilities

• Direct daily restaurant operations in the absence of the Restaurant General Manager or Assistant Manager
• Ensure the team provides outstanding service and maintains high levels of guest satisfaction
• Train, coach, and provide feedback to team members to ensure operational excellence
• Utilize GPS Hospitality Systems to manage restaurant performance and daily tasks
• Maintain high proficiency in all restaurant operations, including product preparation and delivery
• Enforce all cash policies and document any policy violations
• Maintain restaurant cleanliness and ensure compliance with all company standards

Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service and communication skills
• Ability to perform under pressure in a high-volume environment
• Must be at least 18 years old and authorized to work in the US
• Ability to stand for 8-10 hours and perform physical motions such as bending, squatting, and reaching
• Ability to lift up to 20lbs and work in varying temperatures

Benefits

• Health and Life Benefits
• HSA program
• Regular performance reviews
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

About the Company

GPS Hospitality provides a passionate, fun, and positive work environment with a welcoming and supportive team. We are an Equal Opportunity employer dedicated to diversity and inclusion in the workplace.