Shift Leader

Responsibilities

• Ensure smooth running of restaurant service in assistance to the GM and AGM
• Liaise between Front of House (FOH) and Back of House (BOH) teams
• Handle customer concerns and complaints
• Manage all FOH team members to set up the restaurant for successful service

Requirements

• ProServe certification
• Previous serving and bartending experience
• Excellent communication skills
• Flexible schedule availability
• Strong work ethic and positive team player attitude
• Previous supervisory experience is an asset

Benefits

• Live, work & play in Banff National Park
• 35% discount on food, wine, and sake at all BHC venues
• Fun staff events including outdoor activities and holiday parties
• Opportunities for growth and advancement
• Health benefits plan available after 6 months

About the Company

Balkan is a fresh Mediterranean restaurant in the heart of Banff offering pita wraps, souvlaki, and vibrant cocktails. Part of the Banff Hospitality Collective, we focus on community, outdoor lifestyle, and high-quality service.