Shift Lead

Responsibilities

• Lead and motivate a team of Customer Service Attendants during your shift
• Ensure excellent customer service and a safe, efficient operation
• Train and coach team members to uphold Sud Stop standards
• Handle customer questions, feedback, and service recovery when needed
• Monitor daily operations, equipment, and cleanliness of the site
• Promote memberships and services to meet sales goals
• Work outdoors in all weather conditions

Requirements

• Previous leadership or supervisory experience
• Customer service and/or sales experience
• Strong communication and problem-solving skills
• Team-first mindset
• Reliable transportation
• Ability to lift up to 50 lbs
• Ability to work on your feet for prolonged periods
• Weekend and holiday availability

Benefits

• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid holidays and PTO
• Bonus opportunities
• Lifestyle Spending Account and Employee Assistance Program

About the Company

At Sud Stop Car Wash, every car and every customer matters. We take pride in delivering a clean shine and an even brighter experience through teamwork, positivity, and great service.