Shelter Worker

Responsibilities

• Monitor the environment and residents to ensure safety and security through regular status checks and room searches
• Develop and implement case management for assigned clients, including goal setting and discharge planning
• Maintain accurate documentation, including incident logs and required funder reports
• Perform intake and discharge procedures for residents
• Intervene in crisis situations, providing emotional support and advocacy as required
• Coordinate and facilitate resident programming and community check-ins
• Liaise with police, community agencies, families, and other staff members to support resident needs
• Distribute funds to residents in accordance with established policies

Requirements

• Social services Diploma, related Diploma, or Degree
• Completion of Addictions Counselling Courses
• Minimum of one year of frontline social service experience
• Ability to undergo applicable background checks and screening (e.g., The Salvation Army Abuse Registry)
• Ability to work in a fast-paced environment and manage stressful situations involving verbal abuse or crisis intervention

About the Company

The Salvation Army is a faith- and values-based organization that has served people in need across Canada and Bermuda for more than 130 years. We provide essential necessities such as food, clothing, and shelter, while supporting individuals facing unemployment, addiction, and family challenges. Our mission is to share the love of Jesus Christ, meet human needs, and be a transforming influence in our communities.