ServiceNow Architect

Responsibilities

• Design and maintain ServiceNow platform architecture
• Define standards for development, testing and quality assurance
• Translate business requirements into technical solutions
• Design integrations and interoperability with external systems
• Provide architectural guidance to development teams
• Support implementation and improvement projects
• Optimise system performance, security and quality
• Produce and maintain technical documentation

Requirements

• Minimum 8 years of IT professional experience
• At least 3 years in a ServiceNow Architect role
• Higher education degree (minimum Level 4)
• ServiceNow Certified System Administrator (CSA) or equivalent
• Strong experience in ServiceNow platform architecture and design
• Good knowledge of IT Service Management (ITSM)
• Experience with integrations (REST, Web Services, LDAP, SSO)
• Experience with modelling tools (e.g. Sparx EA, ARIS)
• Understanding of complex systems and interoperability
• Knowledge of IT security standards
• English proficiency at C1 level minimum

Preferred Qualifications

• Strong analytical and problem-solving skills
• Excellent communication and organisational abilities
• Autonomous, proactive and detail-oriented
• Team player with a service-oriented mindset

About the Company

Cronos Europa is a leading IT and digital transformation partner dedicated exclusively to European Institutions and agencies, delivering mission‑critical solutions that shape Europe’s digital future.