ServiceNow Alliance Partner Manager

Responsibilities

• Drive ServiceNow Business Segment referral business and expand Vonage's footprint within the ecosystem
• Build, nurture, and manage strategic relationships with ServiceNow Business teams
• Align Vonage sales representatives with partner counterparts to generate pipeline and close opportunities
• Own executive alignment and sales engagement to position Vonage as a top communication partner
• Plan and lead joint field events, including both partner-facing and customer-facing activities
• Collaborate cross-functionally to drive regional go-to-market strategies and joint outcomes
• Deliver internal training to Sales, Product, and Support teams regarding partner ecosystem updates
• Manage technical and business escalations to maintain partner success and deal velocity
• Execute against established revenue, activity, and relationship goals

Requirements

• Proven experience in Alliance Partner Management or Partner Sales
• Strong familiarity with the ServiceNow ecosystem
• Experience in strategic relationship building and managing complex partnerships
• Demonstrated ability in cross-functional leadership and influencing stakeholders
• Excellent communication skills with the ability to engage executive-level audiences

Preferred Qualifications

• Direct sales experience
• Strong track record of recruiting, onboarding, and enabling partners
• Ability to analyze complex data to solve problems with a collaborative mindset

Benefits

• Company Bonus or Commission Structure
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term and Long-Term Disability (STD/LTD)
• Maternity/Parental Leave
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
• Employee Support Program (EAP)
• Volunteer Time Off (VTO)
• Tuition Reimbursement (available for select positions)

About the Company

Vonage is a global cloud communications leader. We help brands accelerate their digital transformation through fully programmable unified communications, contact center solutions, and communications APIs.