Service Writer

Responsibilities

• Write customer damage work orders, order parts, and bill work orders
• Assist the service manager to manage customer damage and internal work orders
• Respond to inbound leads and guide customers through the rental process
• Expand customer base by building relationships with contractors and construction principals
• Maintain and nurture existing customer relationships to ensure satisfaction
• Promptly resolve customer inquiries, requests, and complaints
• Develop new sales strategies to increase market share

Requirements

• 3–4 years of sales experience
• High School diploma or equivalent
• Strong interpersonal and problem-solving skills
• Ability to adapt to a fast-paced environment
• Ability to pass a 10-panel drug screen and background check

Preferred Qualifications

• Equipment sales experience

Benefits

• Monthly Family Dinner Night
• Full medical, dental, and vision coverage
• Generous PTO and paid holidays
• 401(k) with company match
• Tool and boot reimbursements
• Gym membership stipend and wellness programs
• Career advancement and leadership training

About the Company

EquipmentShare is a technology-driven construction equipment company on a mission to transform the industry through innovative technology and real-time support.