Service Technician, Labs

Responsibilities

• Perform standard and intermediate service and upkeep of robotic systems and electric bicycles
• Repair common faults in robotic platforms, modular components, and electric bicycle drivetrains
• Assist with complex or unusual faults alongside senior technicians to learn advanced diagnostic methods
• Complete repairs on electrical systems, control units, and battery packs under guidance
• Use and interpret technical manuals, schematics, and diagnostic flowcharts
• Document all diagnostic steps, repair actions, and component failures in the service management system
• Follow preventive maintenance schedules to reduce downtime and extend equipment life

Requirements

• 1+ year of service work experience
• Curiosity and inclination for mechanical repair
• Strong communication and documentation skills
• Valid U.S. driver's license and successful MVR completion

Preferred Qualifications

• Prior experience in vehicle, bicycle, or fleet service (electric or autonomous vehicles)
• Experience with robotics or aircraft
• Experience with JIRA, MaintainX, or other service tools

About the Company

DoorDash Labs is an independent team within DoorDash exploring robotics and automation to transform last-mile logistics. We aim to apply robotics solutions to services used by millions of people.