Service Team Member

Responsibilities

• Greet and assist customers with their orders in a friendly and helpful manner
• Process and assemble customer orders efficiently to ensure accuracy and timeliness
• Prepare food items in strict compliance with company recipes and procedures, including assembly and condiment packing
• Use suggestive selling techniques to enhance the customer experience and increase sales
• Handle payment and cash transactions accurately and professionally
• Maintain a clean and organized work environment to uphold company standards
• Work collaboratively with team members and management to achieve operational goals

Requirements

• Ability to obtain Food Handler Certification promptly upon hire
• Strong customer service skills and a friendly demeanor
• Ability to work in a fast-paced restaurant environment
• Previous experience in food service or customer service is preferred but not required

Benefits

• Competitive hourly pay
• Flexible scheduling with full-time or part-time options
• Employee discount on food
• Excellent career growth potential with internal promotion opportunities
• Medical, Dental, and Vision Insurance (eligibility based on hours worked)
• 401(K) plan with match and immediate vesting
• Paid sick time and Employee Assistance Program
• Discounts on theme parks, movie tickets, sports events, and hotels

About the Company

El Pollo Loco is dedicated to bringing flavor to life through our passion for fire-grilled favorites. We view our team members as our secret ingredient, providing a place where you can express, develop, and belong while building a flamin' good career.