Service Sales Coordinator

Responsibilities

• Meet established revenue targets within assigned accounts through proactive follow-up
• Create and track Customer Relationship Management (CRM) opportunities and quotes
• Update CRM tools with accurate customer information, including win/loss/cancellation data
• Secure customer orders and ensure correct entry for invoicing
• Manage inbound and outbound customer communications via phone and email
• Act as a customer advocate by interacting with internal departments to increase satisfaction
• Develop working knowledge of product lines through company training and on-the-job experience

Requirements

• 4-8 years of professional experience
• Strong phone presence with experience managing high volumes of daily calls
• Proficient with corporate productivity and web presentation tools
• Excellent verbal and written communication skills
• Strong listening and presentation abilities
• Ability to multi-task, prioritize, and manage time effectively
• BA/BS degree or equivalent (preferably in Business Administration, Marketing, Communications, or Public Relations)

About the Company

Vertiv is a global leader in critical digital infrastructure. We are committed to advancing the sustainability of our operations and providing innovative solutions to meet the growing demand of the digital world, focusing on responsible business practices for a more sustainable future.