Service Professional (Hospitality Trained)

Responsibilities

• Act as a personal contact person for patients in elective care services
• Ensure a friendly, professional, and service-oriented appearance
• Handle patient intake and individual care, such as menu inquiries and small requests
• Support food and beverage supply and service activities on the ward
• Collaborate closely with nursing, kitchen, cleaning, and administration staff

Requirements

• Completed vocational training as a hotel specialist (Hotelfachfrau/-mann)
• Strong service orientation and professional appearance
• High level of communication skills, discretion, and empathy
• Willingness to work shifts (early/late shifts, no night shifts) and on weekends

Benefits

• Varied workplace in an interdisciplinary team
• Comprehensive onboarding and training opportunities
• Attractive salary package and social benefits (e.g., company pension)
• Mobility allowance (e.g., job ticket or bicycle financing)
• Free mineral water and discounted lunch in the casino
• Employee events such as summer and Christmas parties

About the Company

For over 130 years, St. Josefskrankenhaus Heidelberg has combined top-tier medicine with humanity, providing high-quality medical care in and around Heidelberg.