Service Process Coordinator

Responsibilities

• Organize, record, process, and service the production output of various moderately complex servicing activities
• Work on projects under general supervision following established procedures
• Request data and documents from internal clients to support workflow
• Perform duties including retrieval, sorting, and delivery of account loans
• Review collateral documents and files for discrepancies per required guidelines
• Track information accurately on custodial and/or servicing systems
• Assess risk and drive compliance with applicable laws, rules, and regulations

Requirements

• 1 year of relevant service experience
• High School diploma or equivalent
• Ability to work an overnight shift (Monday to Friday, 12:00am to 8:30am)
• Ability to work on-site in Sioux Falls, SD
• Availability for a Saturday rotation (every other Saturday)

Preferred Qualifications

• Previous servicing or processing experience

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including vacation, sick leave, and holidays

About the Company

Citi is a global financial services corporation with more than 230,000 dedicated people around the globe. We provide a wide range of financial products and services, offering our employees opportunities to grow their careers and make a real impact in their communities.