Service Manager

About the Company

Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return. Specializing in master-planned developments and principles of new urbanism, Billingsley manages a vast portfolio across DFW including Commercial, Retail, Industrial, and Multi-Family spaces.

Responsibilities

• Collaborate with the Portfolio Manager to monitor and manage Turnover, Capex Funds, and Repair & Maintenance Budgets
• Assist in the development and management of the service budget
• Negotiate and manage service contracts and oversee vendor engagements
• Conduct comprehensive inspections across turnovers, pools, landscaping, and amenities
• Implement and oversee preventive maintenance programs
• Develop and maintain emergency action plans for the property
• Hire, train, and manage maintenance staff
• Ensure compliance with company policies and local, state, and federal regulations

Requirements

• At least 6 years of experience in a managerial role within multifamily property maintenance
• Required certifications: EPA, CPO, and MPO
• Proven expertise in financial and operational management within the property service sector
• Proficiency in Yardi or similar property management software
• Familiarity with OSHA safety regulations
• Valid driver's license with a clean driving record for the past 12 months
• Flexibility to work on-call during emergencies, including weekends, evenings, and holidays

Preferred Qualifications

• Higher education or certifications in property management
• Advanced understanding of Fair Housing laws