Service Manager at Rooter Hero Plumbing & Air - ScoutJobs - The AI-curated global job board
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Rooter Hero Plumbing & Air
Posted 12 hours ago

Service Manager

Rooter Hero Plumbing & AirService Manager

Perks & benefits

Paid LeaveHealth Insurance

Requirements

Minimum 2 years management experience, Plumbing service industry experience, Valid driver's license, Strong communication and leadership skills, Ability to perform site visits

Skills

Leadership

About the role

Responsibilities

  • Lead the Concord branch by overseeing service operations and managing daily workflows
  • Coach, mentor, and provide performance management for technicians and field staff
  • Conduct regular crew meetings and onboarding/training for new hires
  • Oversee active jobs and office staff to ensure timely and accurate completion
  • Maintain company vehicles, equipment, and operational resources
  • Partner with the Regional Vice President to manage marketing costs and review financial statements
  • Meet or exceed monthly revenue targets and KPI goals

Requirements

  • Minimum 2 years of management experience
  • Proven work experience in the plumbing service industry
  • Strong communication, leadership, and conflict-resolution skills
  • Valid driver's license
  • Ability to perform site visits and travel to customer homes or branch locations as needed
  • Ability to thrive in a fast-paced, constantly changing environment

Preferred Qualifications

  • Experience managing financial P&L statements and budgets
  • Experience in high-volume residential service trades
  • Experience developing training or onboarding programs for field personnel

Benefits

  • Competitive salary ($75,000 - $85,000 per year)
  • Performance-based bonus opportunities
  • Leadership development and professional growth potential
  • Supportive and collaborative team environment
  • Company vehicle and equipment support where applicable

About the Company

Rooter Hero Plumbing & Air is a leading service provider dedicated to excellence in plumbing and air services. We focus on building high-performing teams and delivering exceptional customer service through professional training and operational efficiency.

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Service Manager

Rooter Hero Plumbing & Air · Concord

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