Service Manager

Responsibilities

• Oversee day-to-day operations of the Service Department focusing on teamwork, safety, and profitability
• Recruit, train, and develop a high-performing team of technicians and support staff
• Collaborate with Branch, Parts, and Sales Managers to meet company goals
• Monitor technician training and oversee repair work for timely completion
• Maintain proactive communication with customers regarding service updates and concerns
• Manage warranty claims, service quotes, and administrative duties
• Enforce safety standards across all operations

Requirements

• 3+ years of supervisory experience in service department operations
• Prior dealership service experience in the heavy equipment industry strongly preferred
• Proven ability to recruit, train, and motivate teams
• Proficiency in Microsoft Office and dealer business systems
• Knowledge of federal and state safety regulations
• Valid driver’s license with a clean driving record

Benefits

• Guaranteed base salary plus commission potential
• 100% employer-paid health insurance
• 401(k) with profit sharing
• ASCO Children’s Education Program for financial assistance
• Paid training and career development opportunities

About the Company

ASCO is a family-owned and operated equipment company with over 65 years of history, dedicated to solving equipment challenges through service, sales, and rentals.